Consults & Custom Commissioning…
I work in many mediums and would love to create something customized and intention charged just for you. Amulets, Inspiration Boxes, wire wrapping, relaxation audio, crystal art, resin, metal, photography, mixed media, and other specialized works. (This section is scheduled to launch soon, but feel free to DM me on Instagram to ask questions.) Learn More
Frequently Asked Questions
This is where you find answers to the most common questions you might have.
HOW DOES THE ALLEY’S LOFT REWARDS PROGRAM WORK?
Every purchase you choose to make with me is so very appreciated, and so is every referral!
For each item you purchase you will receive 1 Reward Point*.
Earn Rewards Points by becoming an Alley’s Loft Ambassador. Refer your friends and receive a point for every order they place, just have them include your name and either email or Instagram account in the Notes section of their checkout.
Host a Pop-Up or Live From the Loft Event! You will earn a point for every guest who makes a purchase. They will add up fast!
There will be other opportunities announced throughout the year to earn points as well, so make sure you follow @alleysloft on Facebook, and Instagram.
Gather points to redeem free items, discounts, free shipping, or other offers through out the year.
- 8 points earns a bonus free gift selected by Alley especially for you.
- 10 points earns free shipping on your next order.
- 20 points earns 20% off any one item, PLUS free shipping AND one bonus gift with your next order.
- 30 points earns 50% off any one item (of your choice up to $30 savings) on your next order.
- 50 points earns 1 free item of your choice up to $30) on your next order, PLUS Free shipping, AND 1 bonus gift.
- 100 points earns 50% off any one item (no limit to your savings), PLUS Free shipping, AND 2 bonus gifts with your next order.
You will receive a running tally with points in your account with each order. Once you reach a redeemable level you will be asked if you want to redeem or bank your rewards. You may request to redeem at any time once you have at least 8 points.
(*Currently excluding any tea or tea related purchases, or any items purchased using a Discount Code. They do not accrue points.)
WHAT’S YOUR RETURN POLICY?
Because of the customized nature of what I do, once work has begun, there are no refunds. Exchanges or credits will be at my discretion.
IS YOUR STERLING SILVER .925?
If you are purchasing an item listed as Sterling Silver, YES it is real .925 Sterling Silver and will be stamped as such. Any items not listed as Sterling Silver, will be described accurately according to the materials used in making that item. Wire wrapped items may be wrapped in Sterling, Copper, Silver Coated Copper, Stainless Steel, Aluminum, jewelers color coated wire, and many other materials, so please read the decriptions.
WHY ARE YOUR JEWELRY PRICES LOW?
Folks sometimes wonder why my pricing is lower than many other retailers. The truth is, I could easily charge more, but for me it’s about helping someone find that specific stone or accessory that just screams, “mine”, something that makes them feel good. I also do my best to negotiate and keep costs low, so that I can pass that savings on to you. (See my blog for more on “The Why”.)
DO YOU SHIP OVERSEES AND TO P.O. BOXES?
Shipping to the United States, with some exceptions. Contact to discuss.
DO YOU HAVE CUSTOMER SERVICE?
I am available to answer your questions, and will respond as soon as my schedule allows. Sometimes I am traveling in poor service areas, quite possibly curating, digging for, or creating your next piece.
ARE YOU A PSYCHIC? CAN YOU TELL THE FUTURE? CAN YOU TALK TO THE DEAD? ARE YOUR ITEMS MAGICAL?
The technical answer to that is, any of my products/services/conduct which may be referred to or in any way be construed as psychic, or magical, should be considered to be solely for the purpose of entertainment. You are free to decided, believe, or disbelieve as you choose.